IT Support

Information Analytics has over fifteen years of experience as a web hosting and software design company. We operate and manage over forty servers including dedicated customer servers, plus multiple firewalls and workstations. Our up-time reliability exceeds 99.97%. We know how to manage a large IT shop, and we can apply that knowledge and experience to your office network. You can call us for any level of IT support, from fixing a PC hard drive, to designing and installing an entire office network.
IT Support Options

Pick one of these plans, or contact us to design your own!

A la Carte Services

Basic IT Support $99 per hour. Evenings/weekends/holidays $148.50 per hour. All time is billed door-to-door for site visits. Mileage charges may also apply.

Proactive Support Plan

This monthly support plan includes a monthly site visit to check backups and log files, verify that virus signatures are updated and perform other routine maintenance. We’ll work with you to setup a plan and checklist, and will provide a monthly status report.

For more information please see our site we created focused on these services, RunMyNetwork.com.

“We Do Everything” Plan

The turn-key solution to IT support. We will treat your network as if it’s our own. Options include active monitoring of all PCs and servers with email notification of problems, recommendations for hardware and software upgrades to fit your budget, “fanatical support” to keep your network operating 24×7.

This level of support requires network analysis and a full review of your requirements. We’ll provide you with a detailed quote that covers all aspects of your IT needs, including a hardware/software upgrade plan and network security.

* Note that rates for all work performed as part of any of the above packages after regular business hours or on weekends or holidays will be billed at 150% of the regular rates as quoted.