Domain Transfers

Domain Transfers: Extra Year Missing After Transfer Completed

Why wasn’t an extra year added to my domain’s registration period after it was transferred?

If a domain expires, is renewed and then transferred between registrars within the first 45 days after the expiration date, the domain will not retain the original renewal year once the transfer completes. This is a registry restriction and applies to all registrars.

Example: Your domain is registered with registrar A. The domain expires on 2010-Jun-01, and you renew it with registrar A on 2010-Jun-15 (during the expiration grace period). The domain now expires on 2011-Jun-01. You then transfer the domain to registrar B on 2010-Jun-20. Normally, the transfer would add an additional year, so the expiration date would be 2012-Jun-01, however, since you transferred the domain during the 45 days after the domain expired, the renewal from 2010-Jun-20 is canceled by the registry. The expiration date after the transfer remains 2011-Jun-01.

If you transfer a domain to your account with us within the first 45 days after the expiration date, the registry views us as the gaining registrar. We are charged for the transfer by the registry, thus we cannot issue a refund for a domain that is transferred to your account during that time. Please contact the previous registrar to see if their policy provides for refunds in this circumstance.

If you renew your expired domain with us, and then transfer the domain away within the first 45 days after the expiration date, we do not provide for a refund. If you have any questions regarding renewals and refunds, please contact us before requesting a transfer.

For more information, please go to

Domain Transfers: Reasons a Transfer Could Be Rejected

What are the possible reasons why a transfer could be rejected?

Registries will not allow the transfer of domains with the following statuses:

  • clientTransferProhibited (Registrar-Lock)
  • clientHold (Registrar-Hold)
  • serverTransferProhibited (Registry-Lock)
  • serverHold (Registry-Hold)
  • redemptionPeriod
  • pendingDeleteThe Registrar of Record may deny a transfer request only in the following specific instances:
  • Evidence of fraud
  • UDRP action
  • Court order by a court of competent jurisdiction
  • Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact
  • No payment for previous registration period (including credit card charge-backs) if the domain name is past its expiration date or for previous or current registration periods if the domain name has not yet expired. In all such cases, however, the domain name must be put into “Registrar Hold” status by the Registrar of Record prior to the denial of transfer.
  • Express written objection to the transfer from the Transfer Contact. (e.g. – email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means)
  • A domain name was already in “lock status” provided that the Registrar provides a readily accessible and reasonable means for the Registered Name Holder to remove the lock status.
  • The transfer was requested within 60 days of the creation date as shown in the registry Whois record for the domain name.
  • A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs). “Transferred” shall only mean that an inter-registrar transfer has occurred in accordance with the procedures of this policy.Instances when the requested change of Registrar may not be denied include, but are not limited to:
  • Nonpayment for a pending or future registration period
  • No response from the Registered Name Holder or Administrative Contact.
  • Domain name in Registrar Lock Status, unless the Registered Name Holder is provided with the reasonable opportunity and ability to unlock the domain name prior to the Transfer Request.
  • Domain name registration period time constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer.
  • General payment defaults between Registrar and business partners / affiliates in cases where the Registered Name Holder for the domain in question has paid for the registration.For a transfer into our system that was rejected by the Registrar of Record, please contact that registrar. We do not have access to the reason(s) the current registrar has rejected your transfer request. We do not charge for failed or canceled transfer requests.For further information, please see ICANN’s Policy on Transfer of Registrations between Registrars.